Over the past year, Club Marine has maintained an impressive average rating of 4.4 out of 5 stars, with 87% of reviews being positive. Customers have particularly praised the company's swift, friendly, and knowledgeable support during claims processes, as well as the ease of communication regarding policy matters.
CEO Tim Wiles expressed his gratitude, stating, "We thank the many hundreds of consumers who’ve taken the time to write an honest, unbiased appraisal of the service we provide to members. I’m exceptionally pleased and proud to receive this Award as it genuinely reflects the trust and satisfaction of the Australian community."
For individuals considering marine leisure purchases, such as jet skis, this recognition underscores the importance of choosing an insurer with a proven track record of customer satisfaction. Club Marine's dedication to delivering unparalleled service and support ensures that boat owners can enjoy their marine adventures with peace of mind.
As the marine industry continues to grow, with Australia's marine sector reaching a remarkable economic milestone of $229 billion in 2023, the role of reliable insurance providers becomes increasingly vital. Club Marine's recent award highlights its position as a trusted partner for marine enthusiasts across the country.
