Business lending saw a 4% rise, while Australian home lending grew by 2% compared to the quarterly average of the first half. The net interest margin improved by 8 basis points overall, with a 4 basis point increase excluding Markets and Treasury, driven by higher earnings on replicating portfolios and lower funding costs.
Despite these positive indicators, NAB faced credit impairment charges totaling A$254 million, primarily from business lending in Australia and New Zealand and unsecured Australian retail portfolios. Additionally, operating costs rose by 3% this quarter, with the bank anticipating a 4.5% increase in expenses for the fiscal year, including A$130 million for a payroll remediation program.
For customers, NAB's steady earnings and lending growth suggest continued support for both business and home loan applicants. However, the bank's focus on addressing operational challenges indicates a commitment to improving internal processes and customer service.
In conclusion, NAB's third-quarter performance reflects a balanced approach to growth and operational management. The bank's efforts to enhance lending services while addressing internal challenges demonstrate its dedication to maintaining a strong position in Australia's competitive banking sector.