Between May 2024 and May 2025, SCTI recorded 307 emergency assistance cases from Australians in Thailand. Medical and evacuation claims constituted 65% of these cases, while baggage and personal item issues accounted for 17%. Notably, one evacuation case cost approximately $260,000, highlighting the potential financial risks of travelling without adequate insurance coverage.
Despite ongoing cost-of-living pressures, Australians continue to prioritise international travel, with Thailand remaining a popular destination. SCTI's Chief Customer Officer, Jess Strange, emphasised the necessity of protecting one's investment in a holiday by securing comprehensive travel insurance.
For Australian travellers, this data serves as a reminder to thoroughly assess and understand their travel insurance policies, ensuring they are adequately covered for medical emergencies, evacuations, and other unforeseen events that may occur during their trips.
