RACQ Insurance CEO Trent Sayers shared, "Our latest reinsurance renewals suggest the peak of premium rate rises might be behind us. I anticipate we won't experience the same level of inflationary pressure on insurance costs in FY25 as seen in the recent past."
Both RACQ Insurance and Suncorp appeared before the Senate committee in Brisbane, offering their perspectives amid community grievances aired during prior hearings in Ballina, NSW. Senators challenged insurers on their premium-setting processes, questioning the impact of climate risks and why premium hikes surpass general inflation rates.
Suncorp's EGM of Motor Prevention and Protection Portfolio, Tim Buckett, remarked, "Pricing in anticipation of expected loss within the next year is inherently complex, especially with natural hazards accounting for two-thirds of this risk."
Buckett acknowledged the difficulty in maintaining pricing transparency, noting, "Our ongoing goal is to simplify this process for our customers, despite navigating through challenging market cycles."
The aftermath of the 2022 record floods has significantly impacted market toughness, as explained by Buckett. He elaborated that various elements, including but not limited to floods, bushfires, cyclones, earthquakes, and storm surges, contribute to risk pricing. The increased building costs, which have surged by over 30% according to Australian Bureau of Statistics, also factor into these adjustments.
"Even stable event frequency doesn't shield consumers from cost increases, primarily driven by construction costs," Buckett added. "Building levees, for instance, inadvertently pushes up expected losses and, consequently, premiums."
Sayers underscored the link between heightened natural disaster occurrences and insurance claims, stating, "The growing frequency and intensity of disasters pressurize insurance premiums. To manage these risks, we consistently reassess our models and adjust pricing to ensure the industry's solvency and sustainability, although this unfortunately means higher costs for some policyholders."
Discussing challenges specific to high-risk locations, Sayers remarked, "Areas prone to floods have experienced significant premium hikes, challenging insurance accessibility. Premium determination is intricate, considering multiple risk evaluation factors."
Senators also grilled Suncorp on its "massive profit" of $510 million during the December half. Buckett responded, "These profits stem from a large capital base, essential for covering possible losses exceeding $7 billion. It's critical for the Australian insurance industry to remain robust and sustainable, ensuring our capacity to rebuild in the wake of disasters. Thus, earning a feasible return on that capital is non-negotiable."
The Senate committee aims to finalize and present its comprehensive report by November 19, continuing to scrutinize and address the evolving dynamics between climate risk and financial resilience in the insurance sector.
